Terms and conditions

Business Training Direct will forthwith be referred to as BTD.

Payments

All charges are payable before the booking takes place unless with our prior written agreement.

Payment Methods

Cheque: Please make cheques payable to Business Training Direct

Bank Transfer:
Bank Name: Natwest
Account Number: 80037305
Sort Code: 60-23-22

Credit Card:
Please call to make a credit card payment

Cancellation Policy

BTD shall be entitled to terminate this agreement on notice to the client in the event that all monies due have not been paid by the due date.

Public courses

If the client cancels the booking it shall remain liable for the payment to BTD of a cancellation charge as follows:

Days Cancellation Charge*
0-5 days before the booking 100% Cancellation Charge
6-14 days before the booking 50% Cancellation Charge

*Cancellation charges apply to the total booking value including pre booked expenses

If the client is unable to fulfil a booking on the public courses and is able to reschedule an administration fee of 20% cancellation charge will be incurred.

In-house Courses

If the client cancels the booking it shall remain liable for the payment to BTD of a cancellation charge as follows:

Days Cancellation Charge*
0-10 days before the booking 100% Cancellation Charge
11-20 days before the booking 50% Cancellation Charge

*Cancellation charges apply to the total booking value including pre-booked expenses eg, Accommodation, Venue, Catering and Transport costs.

Rights and Responsibilies

The client shall not: Disclose the content or style of the course with other training providers.

Data

BTD may use any personal data which the client provides and the client hereby consents to its use by BTD: (a) for market research and tracking sales data in order to improve BTD’s future services to the client; (b) to send to client information about BTD’s products and services and about events and promotions organise by or on behalf of BTD.

If the client does not consent to such use, such consent may be withdrawn by written notice to BTD.

General

This agreement is a contractual agreement for the provision of services by BTD to the client.

Although very rare, BTD reserves the right to cancel a public course for operational reasons. All course fees will be refunded in these circumstances but no additional costs.

 
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